EyeTicket online prescription safety eyewear

Just three easy steps

In just three easy steps you can raise a prescription safety eyewear order for an employee, completely replacing the traditional paper order form. Your employee will receive their notifications via text message or email.  All they need to do is book an appointment with their chosen Optician, present the text or email confirmation and leave the rest to the Optician.

Unique use of data

One of the extraordinary things about EyeTicket is it’s unique use of data. The information that’s collected enables the system to provide great insight into the needs and behaviours of employees. MCR taps into this data to make constant improvements to their service for customers.

Data reveals that the average length of time an EyeTicket is active before redemption at the Optician is 14 days. After that, it may expire without use. The latest improvement is designed to prevent this; the system will now send a reminder at the 15 day point prompting the employee to book their opticians appointment.

Reducing the risk of accidents

By monitoring the status of the EyeTickets, MCR Safety can identify which EyeTickets remain 'open' and will send an additional notification encouraging the employee to not only book their appointment with their optician, but to also update MCR Safety on the status of the appointment. The employee can share with them the date of their appointment or in the event that they were unable to use their EyeTicket before it's expiry date, the reason why they failed to make their appointment.

Encouraging the employee to visit their optician ensures that they are covered with safety glasses that are made to their current prescription, reducing the risk of accidents happening due to poor levels of vision.

Cutting edge of corporate prescription eyewear

Because EyeTicket is fully digital, the management information that it provides is second to none, allowing the person responsible for raising EyeTickets to follow each order through from start to finish. If an EyeTicket is left to expire, the new additional data now also enables them to understand why their employees failed to visit their optician.

MCR Safety has a clear agenda to understand their customers, continually improve their experience and improvements are always made with the best interests of both the employee and the employer in mind.

The use of their recently updated customer survey helps them to adapt their EyeTicket service in line with customers ever-changing demands.  This is just another refinement they’ve made to keep EyeTicket at the cutting edge for corporate prescription safety eyewear.

Learn more about EyeTicket

View MCR Safety's full range of safety frames

For enquiries you can contact the MCR Safety Customer Care Team
+44 (0) 1922 457 421
ask@mcrsafetyeurope.com
www.mcrsafetyeurope.com