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Full day course – BEST SELLER
01 February 2018
This course is designed to raise awareness of risks staff may face while lone working and give them the tools they need to minimize these risks.
This course is designed to raise awareness of risks staff may face while lone working and give them the tools they need to minimize these risks. By the end of the course delegates will have a greater understanding of potential risks and feel more confident in managing their personal safety and conflict situations.
All our courses are tailored to your organisation. Our trainers use their wealth of knowledge and experience to ensure that the content is fully relevant and relatable to your work.
Topics we can cover include:
Lone working: what is it and what is the law relating to lone working
Risk Assessment: identifying and mitigating risks related to all aspects of work
Tracing systems: Ensuring staff are traceable in case of an emergency
Home visits: best practice for staying safe while conducting a home visit
Travelling safely tips for safety on various methods of transport
Conflict management
Setting Boundaries around aggression
Understanding the causes of aggression
Recognising the early warning signs of aggression
De-escalation and Defusion techniques
Post incident support and reporting incidents
Courses are delivered to up to 16 delegates in house and all training materials are included in the price.