Peace of mind

Birmingham-based Family Housing Association is helping to reduce potential risk to its lone working, front-line staff by contracting with Connexion2 for its award winning and ACPO 'Secured by Design' accredited Identicom lone worker device (LWD). "The safety of our staff is of paramount importance to us and we have therefore made Identicom part of our health and safety policy," said information systems manager Baz Patel. "We decided we needed a more robust system than we were previously using for our lone workers.

With Identicom, personnel can use the 'Red Alert' at any time they feel vulnerable, knowing that if required they can quickly get support." During an alert, dedicated staff at the Alarm Receiving Centre can discreetly listen in and assess the level of support required.