Put in the picture

28 July 2014

Lanes Group's Rail Division has launched its own version of its quality tool that uses cartoon pictures to show how worksites must look to be safe and productive.

Essential Standards is being used by more than 120 Lanes drainage operatives working on London Underground (LU) maintenance and repair contracts – in what is believed to be the first initiative of its kind on LU operations.

Lanes Rail Division's Matthew Todd said: "Our aim, with Essential Standards, is to clearly establish a culture of ‘right first time' for all our operations. If worksites are set up right, they have a greater chance of running right, in terms of safety, efficiency and effectiveness."

Lanes Group, the largest independent supplier of wastewater, utility and underground pipeline services in the UK, has invested £40,000 in developing Essential Standards for its rail operations, based at Rainham, Essex.

At its core is a series of cartoon-style images showing 15 worksite set-ups, selected to reflect their importance, frequency and feedback from audit checks. For each image, there is a process map detailing how the site should be managed.

Easy-to-use and durable Essential Standards handbooks, containing the pictures and other operational information, are now carried by every Lanes drainage team, for use as a daily guide. The images and process maps are also being used to create a series of interactive training modules and presentations for use in staff inductions and on-going skills development.