Delivering power within the hour

Forbes Solicitors has contracted with shentongroup's emergency generator service, Powercall, to provide 'power within the hour' as part of its business continuity planning.

The Powercall service will help to ensure that Forbes has emergency power in situ and is connected up within a one hour target time.

Maintaining its operations to clients and staff in the event of a prolonged powercut was an important factor for Forbes. Colin Pendlebury, IT manager at Forbes said, "Power outages are rare, so the Powercall service offers a cost effective solution while ensuring business continuity should the worst scenario arise. We trialled the service on a Sunday and everything went smoothly. The Powercall generator covered everything including the lighting and air conditioning." Powercall's nationwide service claims to despatch a generator from a local depot with a target of 1-hour delivery time, and a guaranteed maximum of 3 hours. The network is serviced by a 24/7 call centre, which despatches a generator from the nearest local depot. The target time is less than one hour with a commitment to a maximum of three hours.