Toyota takes care

Tony Wallis, operations director for
Toyota Material Handling UK
presented at the 2012 Best Factory
Conference, using a real-life case
study to illustrate the use of the
Toyota Production System and the
importance of ‘Taking Care’ of your
people, products and processes to
achieve success.

The case study, showing a two year
redevelopment of Toyota’s Fleet
Management Centre which repairs
and refurbishes used trucks,
demonstrates the process of change it
is possible to achieve to increase
efficiency, productivity and quality in
any operation.