Service offering strengthened

Posted on Friday 1 January 2010

Lifting equipment specialist Konecranes has centralised its North and South Machine Tool Service operations within its main crane manufacturing site in East Kilbride and at its Head Office location in Castle Donington.

Serving to optimise customer response times while strengthening communication between the Machine Tool Service operation and its crane division, this move reaffirms Konecranes’ commitment to administering a world-class service covering a broad spectrum of engineering industry sectors within the Midlands region and across Scotland.

Allan Guthrie, who heads up Konecranes’ Machine Tool Service Northern District explains: “Operating within the service industry it is all about being there when customers need you, and being able to back this up by giving them access to a support system and processes that can be tailored to ensure that all types and manner of capital equipment are maintained to maximum efficiency.”