Peace of mind

Birmingham-based Family Housing
Association is helping to reduce
potential risk to its lone working,
front-line staff by contracting with
Connexion2 for its award winning
and ACPO ‘Secured by Design’
accredited Identicom lone worker
device (LWD).
“The safety of our staff is of
paramount importance to us and we
have therefore made Identicom part
of our health and safety policy,” said
information systems manager Baz
Patel. “We decided we needed a more
robust system than we were
previously using for our lone workers.

With Identicom, personnel can use
the ‘Red Alert’ at any time they feel
vulnerable, knowing that if required
they can quickly get support.”
During an alert, dedicated staff at
the Alarm Receiving Centre can
discreetly listen in and assess the
level of support required.