Award for website

This year’s European Catalogue and
Mail Order (ECMOD) Industry
awards has seen the Outstanding
Website Innovation and Performance
(B2B) award go to Arco.

The award recognises Arco’s
commitment to improving and
enhancing its website, which now
accounts for 22% of all sales
transactions. The site has been
developed to offer an efficient, easy
to use, low cost channel for ordering
safety products and equipment.

New features and functions such
as click and collect and an online
bespoke embroidery service have
resulted in a user friendly site that
has attracted significant new business
for Arco from national corporations.

Ian Millar, e-Business Manager at
Arco said: “We have continually
developed the site to offer improved
functionality and features based on
what we know our customers
require.”