eLearning covers conflict in retail

In support of the British Retail
Consortium’s new ‘Tackling Violence
Against Staff – Best Practice
Guidelines for Retailers’, Praxis42 has
developed a new Conflict
Management eLearning course to
help those who may be exposed to the
risk of violence and aggression in the
workplace. The course helps to
identify potential triggers, how to
better manage situations and prevent
them from escalating.

Praxis42 customers have already
found that deploying Conflict
Management training through
eLearning has many benefits over
traditional instructor led methods by
saving money and improving their
risk management. Customers using
the solution already include Phones4u
and MonsoonAccessorize.