Frontline defence

Connexion2’s Identicom lone
worker device is providing Rochdale
Borough Council’s frontline loneworking
staff with a more secure
working environment and the
technology to gather evidence
against tenants who verbally abuse
its staff. Such workers are typically
facing a range of social risks from
verbal abuse and intimidation to
attack or assault.

The SoloProtect package, a fully
managed solution for lone workers,
incorporates Connexion2’s awardwinning
Identicom with a range of
support services including SIM and
airtime, 24/7 monitoring, training
and customer support. Rochdale
Council selected the solution as the
work of its frontline operational staff
often necessitates them getting
involved with tenants who
sometimes have a variety of complex
housing needs.