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Discreet protection for the tram team
April 22nd 2008

Determined to taking an active stance against verbal and physical abuse towards its staff, Travel Midland Metro has equipped tram conductors with an Identicom lone worker protection system.

Made by Connexion2, the Identicom units have been supplied by Bold Communications. They not only enable the lone worker to discreetly raise an alarm if threatened, but allow a third party to listen and record events, whatever the distance.

Although Identicom looks like a standard ID holder its technology is all contained unobtrusively within the unit. A lanyard attachment means it can be worn around the neck as a standard ID. A hidden 'rip alarm' function is triggered if the unit is forcibly removed.

A nearby call centre monitors the Identicom units using Bold's Identicom monitoring software.

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