Designed for lone workers
December 1st 2007

Text messaging can be used by lone working staff to initiate protection and raise alarms.

Telecommunications company Voice Connect has developed a text messaging capability to work with its Trust 24x7 product, which already enables organisations across the UK to cope with a rise in violence against lone workers.

The new text message feature is designed to be simple to use by personnel in the field.

Staff set up an alert via text message, also including the time for when they would expect to be out of a particular situation.

When they are out of this situation and/or their work is complete, they can text back into Trust 24x7 to cancel the alarm and, if necessary, set up another alert for their next task.

If the alert is not cancelled because the worker is detained or experiencing some kind of difficulty, the alarm is activated.