Enersys Motive Power, Response times cut

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Response times cut
February 1st 2005

Lift truck battery supplier Hawker regularly achieves a first-time-fix rate in excess of 95% on service calls and believes it now offers the best service support in the industry.

Response times have been substantially reduced, with 98% of call-outs being completed within 24h and many within the same working day.

It is a year since Hawker set up its Service Level Agreements for major truck suppliers. This forms part of the company’s National Service Support Centre that brought all service operations under the centre, offering lift truck companies and users a one-stop-shop contact number - 0121 745 1972.

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Safer battery changes (1st February 2007)

Food retailer Iceland has created more space for parking lift trucks, enlarged its maintenance area and eliminated manual handling since introducing batteries and related equipment from Hawker EnerSys for warehouse trucks at

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Avoids manual handling (1st October 2005)

Link Logistics has installed EnerSys’s Hawker Evolution batteries with high frequency chargers for the lift truck fleet at a distribution warehouse operated on behalf of Farmfoods.

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